Yelp’s AI pipeline for inappropriate language detection in reviews
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Gouthami Senthamaraikkannan, Machine Learning Engineer
- Mar 12, 2024
Yelp’s mission is to connect consumers with great local businesses by giving them access to reliable and useful information. Consumer trust is one of our top priorities, which is why we make significant investments in technology and human moderation to protect the integrity and quality of content on Yelp. As a platform for user-generated content, we rely on our community of users and business owners to help report reviews that they believe may violate our Terms of Service and Content Guidelines. Our User Operations team investigates flagged content and, if it’s found to be in violation of our policies, may...